Aspirationally Idle

The CIO download
Training for IT leadership

What do I need to know to lead an IT service?

Be apirationally idle

Help your IT service support your business…

FINANCIAL

How do you manage the costs of your organisation. What questions do you need answers to.

SERVICE DELIVERY

How to manage your relationships with your stakeholders and your customers.

MONITORING

What should you measure, who should you measure and what will that do to your service.

TECHNOLOGY

What do you need to know about the technology you use and the technology available?

FEEDING THE BEAST

Determine when standards and accreditations, are required, and knowledge of how to identify best practice outside your organisation.

STAYING SAFE

Understand what you need to know about GDPR, asset disposal, escrow agreements, ITIL, EULAs and other painful initialisations.

PROJECTS

Strategies, approaches and tips to manage additional work and get projects over the line.

SUPPLIERS

Managing your suppliers. Getting the service you need and building the right relationships.

What skills do I need?

The leadership information will also teach you…

TIME MANAGEMENT

Expertise in prioritising, delegation, and driving effectiveness in a manageable way for you and your teams. The principles of aspirational idleness.

 MANAGING PEOPLE

Insights into individuals motivations and behaviour and techniques to inspire teams to achieve group goals, and senior stakeholders engagement.

STRATEGIC KNOWLEDGE

Strategic planning techniques that will help you achieve corporate objectives for the rest of your career.

COMMUNICATION

The ability to engage colleagues, clients, and contacts with the right messages, delivered via the most effective mediums, at the right times.

CRISIS MANAGEMENT

Specialist knowledge of how to prevent the common causes of major IT incidents and action plans for handling unforeseen emergencies.

PRACTICAL DELIVERY

 Templates, quick guides, sample processes and checklists that will be useful for your current organisation and for future roles.
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